Shipping & Returns


All orders* received by 12:00 pm EST will ship the same day. Orders received after 12:00 pm EST will ship the following day. 

Orders typically take 2 to 5 business days from ship date within the continental United States. *Note: This is not a guarantee of delivery time. Delivery times can be affected both by environmental variables as well as higher demand during the holidays.

*Dependent on available quantity.

Returns and exchanges

IQ Med LLC will repair or replace all or part of the unit and its accessories for material or workmanship defects for six months from the date of sale.  For warranty claims, please call (317) 771-4319, write to 
IQ Med LLC 387 Ridge Point Drive Carmel, IN 46032


For additional policy information, please see the following:

Frequently asked questions